Powerful AI to Put an End to Bad Customer Outcomes
- Sales blames Marketing. Marketing blames Sales. Customer Support and Success left holding the bag.
- Fix inaccurate personas, low quality messaging, and poor channels
- Bring customers in who were left in the cold.
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What is CommonThread?
Never missing another piece of customer data
Never needing to sift through it all
Never guessing trying to figure out what happened
Never being less than customer obsessed
Identifying why customers have bad outcomes is what we do best.
Understand what causes bad outcomes
With awareness of what is actually holding back efforts there's no limiting success.
Find the touchpoints that amplify customer issues
Remove the interactions that cause things to go off the rails.
Poor personas, messaging, and channels... gone
Know which ones don't work!
Bad Personas, Wonky Messaging, Ineffective channels.
Disconnects in your process lead to unhappy customers.
AI that creates and validates personas and delivers insights
Build personas that represent all of your customer base not just someone's opinion of what works... using real data, powered by real AI
AI that breaks down messaging that leaves customers hanging.
See what you are telling every customer and eliminate the messaging that creates churn and bad relationships.
AI analyzes channels and finds what doesn't work.
Put an end to messages going into blackholes and reaching no one.
AI to diagnose where the disconnects really are
Customers flowing out of your funnels... getting lost between marketing and sales or sales and success. No one knows who to talk to. If they they know, often those people don't listen. Yeah, we've been there.
My Apps
Figuring all this out by yourself takes forever...
All that time spent pulling it all together, agonizing over getting all the information, the personas, the messages, the channels, and knowing it's all probably out of date anyway — sucks.
Stop wasting your time.
When you automate the data collection and the analysis, you know in minutes which touches are creating frustration and causing things to go down the drain.
So you can start making real improvements today.
Stop wasting your time.